Privacy policy

At Zentex, we are committed to protecting your personal information and your right to privacy. This policy explains how Zentex handles your data in accordance with US privacy standards.

Information We Collect

When you place an order or interact with our store, we may collect the following information :

• Name
• Email address
• Shipping and billing address
• Payment information
• Phone number (if provided)
• IP address and browser information

How We Use Your Information

We use the information we collect to :

• Process and fulfill your orders for drones and aerial equipment
• Send order confirmations and tracking updates
• Respond to your technical questions and support requests
• Improve our store and customer experience
• Comply with legal obligations

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your data with trusted service providers who assist us in operating our store (such as payment processors and US-based shipping carriers like UPS, FedEx, or USPS), strictly for the purpose of completing your order.

Cookies

Our store uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences and understand how you use our site. You can disable cookies in your browser settings at any time.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

Your Rights

Depending on your state of residence (such as California under the CCPA), you may have the right to :

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your personal data
• Object to or restrict how we process your data

To exercise any of these rights, please contact us at info@zentex.shop.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse. All transactions are processed through secure, encrypted gateways. However, no method of transmission over the internet is 100% secure.

Third-Party Links

Our store may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

Contact Us

• Company : Zentex
• Email : info@zentex.shop
• Address : 306 Worth Avenue, Palm Beach, Florida 33480, US
• Business Hours : Monday to Friday, 9:00 AM – 6:00 PM (CST)