Shipping policy
At Zentex, we aim to process and deliver your orders as quickly as possible. Please read our shipping policy below for full details regarding our drone and accessory deliveries across the United States.
Domestic Shipping Only
We currently ship within the United States only. We do not offer international or worldwide shipping at this time.
Handling Time
Once your order is placed and payment is confirmed, please allow 2 to 3 business days (Monday to Friday) for your order to be processed, packed, and dispatched from our facility.
Delivery Time
After your order has been dispatched, the estimated delivery time is 3 to 6 business days depending on your location within the USA. We utilize reliable carriers such as UPS, FedEx, and USPS to ensure your equipment arrives safely.
Total Estimated Delivery Time
From the moment you place your order to the moment it arrives at your door, please allow a total of 5 to 9 business days. The handling time is 2 to 3 business days and the delivery time is 3 to 6 business days.
Shipping Confirmation
Once your order has been dispatched, you will receive a shipping confirmation email with your tracking information so you can follow your order every step of the way.
Delays
While we always aim to meet the above timeframes, delivery times are estimates and may occasionally be affected by factors outside our control such as carrier delays, extreme weather, public holidays, or high demand periods. We appreciate your patience in such cases.
Contact Us
If you have any questions about your order or delivery, please reach out to us :
- Company : Zentex
- Email : info@zentex.shop
- Address : 306 Worth Avenue, Palm Beach, Florida 33480, US
- Business Hours : Monday to Friday, 9:00 AM – 6:00 PM (CST)